Refund policy

 

Return Policy:

Thank you for choosing ALVINA & CO. for your jewelry needs. We strive to provide you with the best possible experience and products.

Please note that all sales are final. We take great care to ensure that each piece of jewelry is crafted with the utmost attention to detail and quality. Due to the personalized nature of our custom jewelry and to maintain the integrity of our craftsmanship, we are unable to accept returns or exchanges on any items.

However, if your order arrives damaged or defective, please contact us within 14 days of receipt, and we will gladly work with you to resolve the issue. Proof of purchase is required for any return or exchange consideration.

If you have any questions or concerns regarding our return policy, please don't hesitate to contact our customer service team at thealvinacompany@gmail.com.

Thank you for your understanding and for choosing ALVINA & CO. for your custom jewelry needs.